Privacy Policy

1. Information we collect

Fanvue account data (via OAuth). When you connect Fanvue, we receive an access token and refresh token and your creator identity (UUID, handle, display name). We never see or store your Fanvue password.

Fan & chat data. For the fans you choose to bridge, we process their Fanvue profile (handle, display name, avatar) and the messages exchanged in those chats, solely to relay them.

Telegram data. The Telegram chat/group ID and operator user ID you link, so we can deliver messages to the right place.

Operational data. Relay metadata (timestamps, delivery status, deduplication IDs) and basic logs. We do not log tokens or personal message content beyond what is needed to deliver it.

2. How we use your data

Only to operate the service: relay your inbound Fanvue messages to Telegram, send your replies (text, media and pay-to-view) back on Fanvue, keep your connection working via token refresh, and provide support. We do not sell your data or use it for advertising.

3. Legal bases (GDPR)

We process your data to perform our contract with you (to provide the service you signed up for) and on the basis of your consent, given when you connect Fanvue and Telegram. You can withdraw consent at any time by disconnecting.

4. Sharing & subprocessors

We share data only as needed to run the service:

• Fanvue — to read and send your messages via its official API.
• Telegram — to deliver messages to your linked chat.
• Hosting (Hetzner, EU) — our servers and database.

We require our subprocessors to protect your data and use it only to provide these services.

5. Storage & security

Data is stored on servers in the EU. All traffic uses HTTPS/TLS. Access tokens are stored securely on our servers and are never exposed to the browser. Access to creator data is restricted to staff who need it to operate or support the app.

6. Data retention

We keep your data only while your account is connected. When you disconnect or request deletion, we promptly delete your tokens, bridged-fan mappings and relay metadata.

7. Your rights

Under GDPR you can request access to, correction of, deletion of, or a copy of your data, and you can object to or restrict processing. Email support@fanvuebridge.com and we’ll respond within 30 days.

8. Data deletion

You can delete your data at any time: disconnect Fanbridge from your Fanvue account, or email support@fanvuebridge.com. We honour deletion requests promptly and remove your stored data.

9. International transfers

Delivering messages to Telegram may involve processing outside the EEA. Where data leaves the EEA, we rely on appropriate safeguards.

10. Children

Fanbridge is only for adults (18+) who are Fanvue creators. It is not intended for anyone under 18.

11. Changes

We may update this policy; we’ll post the new version here with an updated date and, for material changes, notify connected creators.

12. Contact

support@fanvuebridge.com · Security reports: security@fanvuebridge.com.